Swift Response When You Need It Most
We understand that heating and hot water emergencies can't wait—especially during cold weather or when vulnerable residents are affected. Our emergency callout service prioritises urgent situations, with our experienced engineers working efficiently to identify and resolve your boiler or heating system issues with minimal disruption.
What Constitutes a Heating Emergency?
Common emergency situations we respond to include:
- Complete loss of heating or hot water
- Gas leaks or suspected gas escapes
- Boiler shutdowns with error codes
- Water leaks from boiler or heating system
- Unusual noises or burning smells
- Carbon monoxide alarm activation
- Frozen or burst pipes during cold weather
Our Emergency Service Process
When you contact us for an emergency callout, we will:
- Take details of your emergency to understand the urgency
- Provide an estimated arrival time
- Dispatch a Gas Safe registered engineer
- Perform a thorough assessment of the issue
- Explain the problem and recommend immediate solutions
- Carry out necessary repairs where possible
- Provide temporary heating solutions if needed
- Offer advice to prevent future emergencies
Expert Engineers at Your Service
All our emergency callout engineers are fully qualified with Gas Safe registration, ensuring they can safely and legally work on your gas appliances. With extensive experience and training, including City & Guild level 3 qualifications, our team can handle a wide range of heating emergencies across different boiler brands and system types.
Prevention Through Maintenance
While we're always ready to respond to emergencies, regular maintenance can help prevent many urgent situations. Consider our boiler servicing packages to reduce the likelihood of unexpected breakdowns and extend the lifespan of your heating system.
Contact Us for Emergency Assistance
For heating emergencies, contact Bailey Gas & Heating immediately. As a trusted family-run business with over 25 years of experience and 99% repeat custom, you can rely on our thorough and passionate approach to resolving your heating emergencies quickly and effectively.
Our emergency callout service covers North and East London, including Shoreditch, Bethnal Green, Islington, and the "Square Mile" of Central London.
